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wut? WGCShop changes shipping method last minute?

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Old December 22nd, 2016, 07:06   #1
NAAZ
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Angry wut? WGCShop changes shipping method last minute?

long story short:

-ordered a VFC product
-upon check out, WGC quoted I have to use the HK shipping instead of Taiwan EMS (even though VFC is from Taiwan)
-I pay for the item and shipping from HK
-after they finished packaging, they send another email to notify that the shipping method has been "upgraded" for free to UPS*
-they haven't shipped the item yet, at least it's not been updated
-???

edit: for clarification, the shipping method that they "upgraded" to is UPS Saver (HK)

Last edited by NAAZ; December 22nd, 2016 at 12:33..
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Old December 22nd, 2016, 07:33   #2
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WGC Shipping process is always slow as molasses, I've had items come in from DX.com faster lol.

Questions I have are why would a Hong Kong company have Taiwanese EMS shipping if they are shipping from Hong Kong. Unless of course they are shipping direct from VFC to you.

Perhaps they found it's cheaper to ship Courier vrs Express post on their end.
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Old December 22nd, 2016, 09:14   #3
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On THEIR end.

UPS is going to make you buy them a gun in brokerage fees and other bullshit tho. You just got FUCKED.
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Old December 22nd, 2016, 10:57   #4
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eHobby just did the same thing to me, they argue that the UPS service is great and that they never have custom problems, but I'm currently teaching them about hidden fees and the massive scam private carriers are running in Canada. I warned them that I will likely not be able to "afford" the hidden fees and scam and that the package will get back to them. Anyway, in the end, it will be a *lot* cheaper to pay for airmail again than pay the UPS scam. Hopefully they will learn something, and if I'm lucky, not have to pay for shipping twice. :\
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Old December 22nd, 2016, 11:02   #5
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Well whatever, it is what it is.

If you want your product, and want it fast, UPS delivers fast.

RWA shipped me an order Friday, and it arrived by Wednesday the next week.

UPS shipping was quoted $20, and the "adjusted declared" amount was around $40, still ended up paying $10-20 bucks for their lame fees.
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Old December 22nd, 2016, 11:04   #6
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Quote:
Originally Posted by Kingsix View Post
WGC Shipping process is always slow as molasses, I've had items come in from DX.com faster lol.

Questions I have are why would a Hong Kong company have Taiwanese EMS shipping if they are shipping from Hong Kong. Unless of course they are shipping direct from VFC to you.

Perhaps they found it's cheaper to ship Courier vrs Express post on their end.
I think some products would have to be shipped directly from VFC but apparently the VFC item I have is special order and wasn't available in TW.

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Originally Posted by daishi View Post
On THEIR end.

UPS is going to make you buy them a gun in brokerage fees and other bullshit tho. You just got FUCKED.
#rekt

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Originally Posted by kaiu View Post
I've been told they can't ship Airsoft Guns EMS unless disassembled lately, maybe something related to that?

If it is UPS, you might as well refund LOL, unless you live in Toronto so you can self-declare at the local port once it arrives.
I've had a gun come in from a diff retailer and it was shipped with EMS.

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Well whatever, it is what it is.

If you want your product, and want it fast, UPS delivers fast.

RWA shipped me an order Friday, and it arrived by Wednesday the next week.

UPS shipping was quoted $20, and the "adjusted declared" amount was around $40, still ended up paying $10-20 bucks for their lame fees.
on the WGC invoice I let them know to quote 70% of item price. that's still over $200 cad which might be used by UPS to set a brokerage fee

Last edited by NAAZ; December 22nd, 2016 at 11:07..
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Old December 22nd, 2016, 12:23   #7
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I don't think they ship ups standard. they ship ups super saver, which includes your brokerage fees.
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Old December 22nd, 2016, 12:26   #8
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I don't think they ship ups standard. they ship ups super saver, which includes your brokerage fees.
yea it's UPS something saver in the title. well the current order status is still "packaging" so hopefully the next working day they will be able to respond before it is shipped.
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Old December 22nd, 2016, 15:22   #9
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super saver has brokerage fee included. You don't need to worry. You might have to pay hst when it arrives, but it IS cheaper than EMS when shipping really large things.
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Old December 22nd, 2016, 15:34   #10
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Originally Posted by lurkingknight View Post
super saver has brokerage fee included. You don't need to worry. You might have to pay hst when it arrives, but it IS cheaper than EMS when shipping really large things.
haha nice. seems like I'm getting the whole UPS Saver package after I already paid for HK EMS
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Old December 22nd, 2016, 16:02   #11
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haha nice. seems like I'm getting the whole UPS Saver package after I already paid for HK EMS
Oh it's cheaper for THEM.
They won't refund you the difference anyways.
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Old December 22nd, 2016, 16:22   #12
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Oh it's cheaper for THEM.
They won't refund you the difference anyways.
if they proceed with UPS Saver then I'd really have no choice but to cancel/refund the order and find another retailer. or if it's already shipped then I'd bring it up with PayPal. and it's linked with AMEX so I'm guessing I'm protected with extra costs.
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Old December 22nd, 2016, 17:49   #13
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Did you ONLY make an ASC account to complain and make posts about your "terrible situations" or something?

Also you seems to think it matters where the product was made? Why would that matter at all? All their products come from their own warehouse. Do you think then if they sold a Canadian product it would be sent from Canada?

Sigh.
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Old December 22nd, 2016, 20:37   #14
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Why would you make a claim for them using wrong shipping. Lol


I think if we all told you how awesome ups was your be OK with it.
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Old December 22nd, 2016, 20:47   #15
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Congrats you're an importer now. Get ready for lots of CHRISTMAS CHEER up the butt courtesy of almost all shipping companies!
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