|
Tried to do an other order with heroesoutdoor and this time just had enough. Their customer service is horrible and just can't deal with it anymore even when trying to give them the benefit of the doubt.
I called last Thursday to see if they had tech t gun sav and a prowin m4 hopup. I asked do you have it in stock at the store and was told yes for both items. After the phone call made my order. That day no shipping info so I figure it will be shipped Friday. Nothing!!!!
Monday comes and I call and they tell me prowin hop up on order. He then proceeds to call whoever I talked to an idiot and ignoring me on phone while dealing with an other customer. So this is two customers hearing him calling other employees idiots. Its the guy who always calls everyone boss which I also find rude when dealing with customers.
Overall their customer support is horrible and I cancelled my order and will never do business with them again.
(btw: That person stating that you can order from china quicker is correct. I got multiple items from other places and have received them in which some where even out of country).
|