Has anyone physically been there recently? They are impossible to reach via phone or email, or facebook. Usually they are pretty good, and they went above and beyond once and saved my ass for a big airsoft event that would have been ruined without critical parts.
But I placed an order in the middle or start of may and it's still awaiting fulfilment. Zero updates, and no way to reach them, I'm wondering if they had a shipment seized or something, or what the hell is going on. They are still blasting out emails about new stock and stuff, but what the fuck is going on that their customer service is struggling so much with?
I just checked and the gun I want is now sold out everywhere else, so trying to save $40-$50 with hero was a mistake apparently.
Last edited by XOIIO; April 25th, 2021 at 09:35..
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