I just ordered from Airsoft QC 4 days ago (Friday). I ordered a KWA MP7 GBB, a can of Green Gaz and a Silencer for the MP7. Before ordering, i sent an email to him to know if he has these items in stock. He told me i would have the MP7 and the can of green gaz on thursday, and the silencer about 7-10 days. Then after, i send him and email to know if there was a difference between standard free shipping and expedited shipping (which cost 10$). No answer. So i decided to choose the expedited option, and it cost me 10$ supp. Today, i sent him another email to know why my order status was ''Being Processed'' for about 4 days long. He called me now about 10 minutes ago, telling me that he send me 3 or 4 email to tell me i was going to have my gun an green gaz on thursday, now maybe on friday because of the bad weather, and my silencer 7-10 days. He told me that i was very annoying with my email, and asked me if i wanted to be reimbursed. All this with a bad attitude. I told him after that i just wanted to know if there was a difference between expedited and standard shipping because i paid for faster shipping, and he said that there was not really a difference. After i said i was just wondering why it was so long to precess my order, expecting the status of my order would be updated to ''shipped''. But it's now 4 days ago and it's not shipped yet.
Personally, i didnt liked his attitude and his way to tell things. No, i'm not that little boy who is offended, but in term of professional service, and customer service .. he don't have the right attitude with us. I see on this thread i'm not the first who experienced that kind of situation with him. He offer good product at a resonable price, but his personnal service is completely poor.
****EDIT****
30 minutes after he called me, he cancelled my order and reimbursed me by paypal. He cancelled my order without asking me !! So i called him to know why, and he told me i has been bad, he told me i was going to buy from another shop because he wont accept any futur order from me. And then he closed the phone before i was able to tell a single word.
I never saw that from a store owner of my entire life !! Now im forced to find my mp7 and the silencer from another shop. But the freaking silencer is out of stock everywhere in Canadian shop
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I stepped on a Cornflake, and now I am a
- KWC 1911 Governor
- VFC M27 IAR
- G&G M14 EBR Top Tech
- Ares Upgraded G36C SOLD
- VFC HK417 SOLD
- WE Tech P226 SOLD
- WE Tech HK416 Closed Bolt SOLD
- KWA H&K MP7A1 SOLD
- HK3P G18C SOLD
Last edited by ramdipam; December 19th, 2012 at 17:41..
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