[Eeyore]

I have never had any real difficulties dealing with them. This is what you do. You wait three days after placing an order with them then. If they dont send you a confrimation email saying that your order has been shipped like their site says they will (they never do, I've placed over 10 orders with thses guys). You open a dispute with paypal stating that they have no sent you an email confirming payment and that order has been shipped as per their online policy. They will usually send you an email; with a tracking number within hours of opening a dispute. Its sad that you have to do this. I think its cause its a two man operation and they get alot of orders. But I have always received my orders about two weeks after paying.