+1... Oh and by the way USPS can provide a tracking number to Canada I've tracked many a parcel. I think your full of shit and trying to use this as a convenient excuse to take money and say "not my fault, lost in the mail" blah blah blah, any retailer worth his salt would either pony up a replacement or fork over a refund. If customs had seized said item Kokanee would have gotten a notice.

Edit,
Oh and one hiccup and your gonna cut bait and run, something smells fishy here.

I'll take him at his word that he shipped it - it's all I can do. However it's the ignoring my emails for two months that I have a problem with. I only got a reply when I posted publicly here on the boards.